All of our products are 100% Satisfaction Guaranteed. Returned items are subject to a 20% restocking fee. Return postage is payable by the customer.
Purchasing Route Shipping Insurance covers all loss, damage and theft of your package once it leaves our facility (even Customs delays!). Please contact Route directly with any claims. If you decline to add Route Shipping Insurance then your package is not covered for any loss, damage or theft once it leaves our facility.
Our products are a reflection of years of experience in the American Southwest and northern Mexico, as well as traditional knowledge shared with us by indigenous elders and healers, clinical training in herbalism and nutrition, scientific research – and our community.
Our special relationship with Plants & Place conveys authenticity and potency in our various herbal remedies. Through a distinct lineage of indigenous herbalism, a strong relationship to traditional practices carries through in all that we do.
Many of our ingredients are ethically and sustainably wildharvested in the Sonoran Desert. By continually nurturing active stewardship of the plants and soil we ensure the availability of these traditional remedies for generations to come.